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Comparing Online Meetings Products

See why Webex is the best fit for your online meeting needs, from capabilities to video quality and more.

Webex

Zoom

Microsoft Skype for Business

Microsoft Teams

Expand all

Service Capabilities

Meeting capacity1000Up to 1000 concurrent users in a single meeting (including 100 video devices); 3000 for events500250 250
Up to 1000 concurrent users in a single meeting (including 100 video devices); 3000 for events
Webcast capacity100,000+10,000+Capacity depends on license10000with E510000with Azure
Capacity depends on licensewith E5with Azure
Multiple meeting typesWebex Meetings, Events, Training, Support, Webcasting, plus optional white glove servicesLimitedMeetings and webinar capabilities available only
Webex Meetings, Events, Training, Support, Webcasting, plus optional white glove servicesMeetings and webinar capabilities available only
Cloud, on-premises, and hybrid deploymentLimitedCloud or on-premises onlyCloud or on-premises onlyCloud only
Cloud or on-premises onlyCloud or on-premises onlyCloud only
MPEG 4 recordingWindows Media, local recordingWindows Media, local recording
Windows Media, local recordingWindows Media, local recording
Content storage integrationBox, Dropbox, IBM Connections, Google, OneDriveBox, Dropbox, IBM Connections, Google, OneDriveSkype for Business, OneDrive, Box, DropboxSkype for Business, OneDrive, Box, Dropbox
Box, Dropbox, IBM Connections, Google, OneDriveBox, Dropbox, IBM Connections, Google, OneDriveSkype for Business, OneDrive, Box, DropboxSkype for Business, OneDrive, Box, Dropbox
Join via H.323 or SIP video devices without added costWebex video conferencing is included and connects your video devices to a Webex meeting. Also includes interoperability with Microsoft Skype for Business.LimitedMust pay for extra for rooms or for interoperabilityLimitedMicrosoft Skype for Business certified endpoints onlyLimitedMicrosoft Teams certified endpoints only
Webex video conferencing is included and connects your video devices to a Webex meeting. Also includes interoperability with Microsoft Skype for Business.Must pay for extra for rooms or for interoperabilityMicrosoft Skype for Business certified endpoints onlyMicrosoft Teams certified endpoints only
Personal rooms with advanced featuresAuto lock/unlock, allow user entrance into personal room, and more LimitedPersonal meeting ID and personal linkLimitedNeeds to be an admin settingLimitedNeeds to be an admin setting
Auto lock/unlock, allow user entrance into personal room, and more Personal meeting ID and personal linkNeeds to be an admin settingNeeds to be an admin setting

Innovations

Team collaboration featuresIncludes Cisco Webex Teams for persistent messaging, file sharing, and white boarding with anyone on any device.
Includes Cisco Webex Teams for persistent messaging, file sharing, and white boarding with anyone on any device.
Video call backUsers can have Webex dial their video devices to simplify the join experience.
Users can have Webex dial their video devices to simplify the join experience.
Background noise detectionHelps reduce distractions from background noise.Limited
Helps reduce distractions from background noise.
Augmented reality (AR) capabilitiesLimitedvia iOS
via iOS
No downloads/plugs-ins needed to join meeting Limited
A comprehensive web app Native browser-based fast join using WebRTC for audio and video. Supported on Chrome and Firefox. No downloads or plug-ins required. LimitedNo downloads or plug-ins required to join meeting. Basic meeting functionality only. No sharing or hosting capabilities.
Native browser-based fast join using WebRTC for audio and video. Supported on Chrome and Firefox. No downloads or plug-ins required. No downloads or plug-ins required to join meeting. Basic meeting functionality only. No sharing or hosting capabilities.

Mobile features

Simplfied scheduling from mobile devicesAdd @meet or @webex to the meeting location field to automatically populate the join information. download or plug-in required.Multistep process requires Zoom app on mobile deviceRequires Skype for Business and Outlook apps on mobile deviceRequires desktop device
Add @meet or @webex to the meeting location field to automatically populate the join information. download or plug-in required.Multistep process requires Zoom app on mobile deviceRequires Skype for Business and Outlook apps on mobile deviceRequires desktop device
Native sharing from mobile devicesLimitedShare from content stores
Share from content stores
Automatic dial in and call-back options Limited

Security

FedRAMP authorizedWebex meets the stringent requirements set forth by the U.S. federal government
Webex meets the stringent requirements set forth by the U.S. federal government
Prevent unauthorized meeting attendeesSimple option to lock a room to require attendees to be admitted by host. Hosts can set option to prevent unauthenticated users from entering Personal Room or "lobby".
Simple option to lock a room to require attendees to be admitted by host. Hosts can set option to prevent unauthenticated users from entering Personal Room or "lobby".
Auto-lock personal roomSimple option to lock a room and require attendees to be admitted by the host. Hosts can set option to prevent unauthenticated users from entering their Personal Room or lobby. Hosts can set a room to automatically lock after meetings begin.
Simple option to lock a room and require attendees to be admitted by the host. Hosts can set option to prevent unauthenticated users from entering their Personal Room or lobby. Hosts can set a room to automatically lock after meetings begin.
Securing meeting contentContent or messaging shared during a meeting goes away after the meeting ends unless host specifically saves itContent continues to be stored in the Microsoft cloud even after the meeting has endedContent continues to be stored in the Microsoft cloud even after the meeting has ended
Content or messaging shared during a meeting goes away after the meeting ends unless host specifically saves it Content continues to be stored in the Microsoft cloud even after the meeting has endedContent continues to be stored in the Microsoft cloud even after the meeting has ended

Scheduling and joining meetings

Fast scheduling in standard appsMicrosoft Outlook, Google Calendar, Lotus NotesMicrosoft Outlook, Google Calendar, Lotus NotesLimitedMicrosoft OutlookLimitedMicrosoft Outlook
Microsoft Outlook, Google Calendar, Lotus NotesMicrosoft Outlook, Google Calendar, Lotus NotesMicrosoft OutlookMicrosoft Outlook
Simplified schedulingWith Webex Hybrid Calendar Service enabled, simply add @meet or @webex to the meeting location field to automatically populate join information. Works from mobile or desktop devices.
With Webex Hybrid Calendar Service enabled, simply add @meet or @webex to the meeting location field to automatically populate join information. Works from mobile or desktop devices.
Customizable personal room address
One-button joinPush the "green button" to join from mobile, desktop, phone, or video devicesLimitedRequires middleware setupLimitedMicrosoft Skype for Business certified endpoints onlyLimitedMicrosoft Teams certified endpoints only
Push the "green button" to join from mobile, desktop, phone, or video devicesRequires middleware setupMicrosoft Skype for Business certified endpoints onlyMicrosoft Teams certified endpoints only
Pair mobile device with room system to simplify joinCisco Intelligent Proximity is integrated into Webex
Cisco Intelligent Proximity is integrated into Webex
Optimized join from Apple devicesSiri Kit, Face ID for iPhone X, Touch ID sign in from Apple iOS devices. Tap to join directly from calendar.Limited
Siri Kit, Face ID for iPhone X, Touch ID sign in from Apple iOS devices. Tap to join directly from calendar.

Video quality

Video resolutionUp to 1080pUp to 720pUp to 1080pUp to 1080p
Cloud service built and optimized for real-time mediaWebex is the only cloud service built and optimized for real-time media to ensure quality and security. Cisco Webex has a global architecture, with 22 data centers and a global backbone owned and monitored by Cisco end-to-end.LimitedLeverages Azure backbone built for email and non-real-time contentLimitedLeverages Azure backbone built for email and non-real-time content
Webex is the only cloud service built and optimized for real-time media to ensure quality and security. Cisco Webex has a global architecture, with 22 data centers and a global backbone owned and monitored by Cisco end-to-end. Leverages Azure backbone built for email and non-real-time contentLeverages Azure backbone built for email and non-real-time content
Best-in-class video devicesCisco has the broadest video endpoint portfolio in the industry with award-winning designZoom offers Zoom Rooms composed of third-party components
Cisco has the broadest video endpoint portfolio in the industry with award-winning designZoom offers Zoom Rooms composed of third-party components
Video devices that are simple to manage and deployCisco video devices require only one vendor (Cisco) and only three management touchpoints.Zoom Rooms require four vendors with 29 management touchpoints.
Cisco video devices require only one vendor (Cisco) and only three management touchpoints.Zoom Rooms require four vendors with 29 management touchpoints.
Integration of codecs, software, hardwareCisco Video Experience combines award winning design and ease of use to increase user adoption by optimizing video and providing detailed analytics for utilization
Cisco Video Experience combines award winning design and ease of use to increase user adoption by optimizing video and providing detailed analytics for utilization
Support for multiple devices in a single meetingSupports users on web browsers, webcams, mobile devices, and standards-based SIP video endpoints, going up to 720p high definition in a single video conferenceLimitedRequires video interoperability licenses
Supports users on web browsers, webcams, mobile devices, and standards-based SIP video endpoints, going up to 720p high definition in a single video conferenceRequires video interoperability licenses

Optimized meeting services for audio and video

Reduced PSTN costs and wideband audioWith Webex Edge Audio: Decouples PSTN from Webex to create a VoIP path for Cisco Unified Communications Manager registered devices. Uses company's own PSTN for other devices with no change in user behavior. Applicable for any size business.Limited
With Webex Edge Audio: Decouples PSTN from Webex to create a VoIP path for Cisco Unified Communications Manager registered devices. Uses company's own PSTN for other devices with no change in user behavior. Applicable for any size business.
Enhanced meeting quality with direct peeringWith Webex Edge Connect: Dedicated, direct-peering link from customer's premises to the Webex Cloud. Provides enhanced quality, reliability, and security.
With Webex Edge Connect: Dedicated, direct-peering link from customer's premises to the Webex Cloud. Provides enhanced quality, reliability, and security.
On-premises video qualityWith Webex Edge Video Mesh: Keeps media local to provide lower latency, bandwidth savings, and better experiences.
With Webex Edge Video Mesh: Keeps media local to provide lower latency, bandwidth savings, and better experiences.

Analytics

On-premises video qualityWith Webex Control Hub: meeting statistics, video device diagnositics (cloud and on-premises), user insightsLimited
With Webex Control Hub: meeting statistics, video device diagnositics (cloud and on-premises), user insights
User level analyticsWith Webex dashboard: End users have insight into meeting and attendee analytics.
With Webex dashboard: End users have insight into meeting and attendee analytics.