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Cisco Case Study: University of Wollongong

Providing a world class experience with Cisco DNA Assurance

The University of Wollongong leverages Cisco DNA Assurance to reduce the time to troubleshoot and collect data. They then reuse and model to improve the wired and wireless experience for their students and researchers.

Summary

Challenges

  • Diagnosing issues on large university networks is complex and time-consuming, yet it is a critical service that everyone relies upon

Results

  • Validation after deploying a new wireless LAN controller (WLC)
  • Identifying a major power outage affecting a number of systems in the data center
  • Diagnosing wired vs wireless issues
  • Testing upgrade procedures
  • Utilizing sites and maps to group and report on

What they’re saying

"With the help of DNA Assurance, we are able to reduce the time to troubleshoot. We now have a lot of data which we can reuse and model to improve the student quality while they are on-site utilizing our infrastructure."

Robin Mok, Senior Communications Engineer, University of Wollongong

Who is University of Wollongong?

Industry: Education 
Location: Wollongong, New South Wales, Australia 
Company Size: 33,000 students and 2,500 staff on nine campuses